Jenni Merrifield

About Jenni Merrifield

Senior UX designer specializing in thoughtful, human‑centred experiences for complex, data‑rich and compliance‑aware products.

Hello! I’m Jenni Merrifield, the designer behind strawberryJAMM Designs. I craft intuitive, scalable user experiences for enterprise software, spanning justice systems, environmental monitoring, API security, and factory automation. My work blends strategy, collaboration, and careful execution to help expert users work with confidence.

I believe great UX is intentional, iterative and cultivated. Like a garden, ideas and designs are planted, nurtured, pruned, brought to bloom, harvested, and savoured. .

UX as a Growth Cycle

🌱 Planting

Discovery & framing

Research user needs, align stakeholders, and define what success looks like for both users and the business.

🌿 Nurturing

Ideation & prototyping

Explore options with sketches, wireframes, and prototypes; iterate quickly with feedback and technical input.

✂️ Pruning

Usability & simplification

Reduce friction, clarify flows, and make complex tasks straightforward through progressive disclosure and sensible defaults.

🌸 Blooming

Design systems & delivery

Document styles and interaction patterns that align with existing component libraries (e.g., Bootstrap, Ext JS, Ant Design) for consistent implementation.

🍓 Harvesting

Outcomes & learning

Validate with users, review metrics, capture lessons, and feed insights back into the next growth cycle.

🍴 Savouring

Outcomes & learning

Validate with users, review metrics, capture lessons, and feed insights back into the next growth cycle.

Learn more about my UX process

What I Do

I help teams ship enterprise‑grade experiences that balance user needs, regulatory realities, and technical feasibility. Previous work includes:

  • LMI – GoPxL: end‑to‑end UX leadership for 3D inspection software.
  • Vaisala – viewLinc 5: re‑imagined IA and interaction flows for environmental monitoring.
  • Syscon – Elite OMS: modernizing offender management workflows with a service‑oriented web front‑end.
  • Layer 7 / CA: UX for developer‑centric API security and policy management tools.
  • CGTV Games: application "lobby" (dashboard) UI and registration flow redesign to improve conversion and retention.

Core Strengths

Strategic UI/UX Direction

Set design vision, ground decisions in research, and apply systems thinking to complex problem spaces.

Leadership & Collaboration

Guide cross‑functional teams, mentor stakeholders, and build shared understanding across time zones.

Technical Process Integration

Author style guides and usage guidance aligned with existing component libraries to ensure consistent delivery.

Let’s grow something great.

Explore my case studies or get in touch to discuss how we can work together to achieve your team’s goals.